I stumbled upon this interview posted on a blog on Poynter 's website. It's a pretty great read, and substantive. Chip Scanlan ran it on his Chip On Your Shoulder blog. He interviewed Craig Silverman, a Canadian freelance journalist and author, who runs the website RegretTheError.com and wrote the accompanying book entitled, "Regret the Error: How Media Mistakes Pollute the Press and Imperil Free Speech".

RegretTheError.com tracks errors in publications, as well as what publications do to correct them. They speak at length in the interview about how errors can decrease individual's trust in a publication. Silverman said in the interview, "A survey of newspaper readers by the ASNE found that over 60 percent of readers said they felt better when they saw corrections." This and other statistics that Silverman speaks about lead to the genesis of the website, which according to Silverman gets tens of thousands of hits for his year end round up in particular. This year's went up not to long ago and can be found here.